Refund & cancellation.

• The free trial costs nothing and needs no card.
• You can cancel at any time, from inside your workspace. There is no notice period and no cancellation fee.
• After you cancel, you keep access until the end of the month you have paid for, and you are not charged again.
• We don't refund part-used months, but we always refund a charge made by mistake.

Every new workspace starts with a free trial. We don't ask for a card to start it, so nothing can be charged during or after the trial unless you choose a plan yourself.

In your workspace, go to Subscription and press Manage subscription. From there you can cancel your plan. If you can't sign in, email us at support@kyvora.solutions from the address the workspace was registered with and we will cancel it for you.

Cancelling stops the next renewal. Your workspace keeps working until the end of the period you have already paid for, and then it is locked.

Plans are billed monthly in advance. We do not refund partial months: cancelling stops the next charge, it does not refund the current one.

We will refund in full:

• a charge made twice for the same period;
• a charge made after you had already cancelled;
• any other charge made in error on our side.

Ask within 30 days of the charge by emailing support@kyvora.solutions, with your workspace address and the date and amount of the charge. We reply within 3 working days.

Refunds go back to the card or account the payment came from, through our payment provider (Stripe). Once we have approved a refund, it usually reaches you within 5 to 10 working days, depending on your bank.

You can move to a bigger or smaller plan at any time from Manage subscription. Any difference in price is shown before you confirm the change.

If a renewal payment fails, your workspace keeps working for a short grace period while the payment is retried. The details are in our Terms of Service.

After a subscription ends, we keep your workspace's data for 30 days, so you can come back and pick up where you left off, or ask us at support@kyvora.solutions for an export. After that it may be permanently deleted.

Kyvora is an online service. Nothing is shipped: your workspace is available as soon as it is set up after sign-up, usually within a couple of minutes, and a paid plan's features switch on as soon as the payment goes through.

Questions about a charge, a refund or cancelling? Email us at support@kyvora.solutions. Kyvora is provided by Webart Technology Pvt Ltd.